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Nice one, your Politix Online order is here.
This little piece of paper is your handy EXCHANGE FORM. If you need an exchange, read on...
CHANGE YOUR MIND OR SIZE?
No problem, we’re happy to exchange within 14 days of the delivery date, in line with our returns policy.
For our full returns policy, visit https://www.politix.com.au/returns.html
YOU CAN EXCHANGE ITEMS PURCHASED ONLINE BY:
1. Going in store
Bring your item(s) and proof of purchase (original order confirmation emailed at time of purchase) to any POLITIX retail store (excluding Myer and David Jones).
Find your nearest Politix store: https://www.politix.com.au/stores
2. By post
Fill out this EXCHANGE FORM. Post back your item to us with this EXCHANGE FORM attached. You can post it via your local post office using a trackable service.
3. Using Parcel Point
Parcel Point is a trackable returns service, open 7 days a week. Fill out this EXCHANGE FORM, attach it to your item, go to https://parcelpoint.com.au/politix and follow the steps to book your exchange.
Address your exchanges to:
POLITIX ONLINE
18 Ellis Street
South Yarra VIC 3141
AUSTRALIA
We aim to have your return request processed ASAP. You’ll be notified as soon as your request is processed.
How to fill out this EXCHANGE FORM:
In the “EXCHANGE / ONLINE CREDIT DETAIL” section below, fill out:
1. Quantity Returned
2. Reason Code
3. Your comments for exchange or online credit request
If you’ve received Wrong, Damaged or Faulty items
Please contact Politix online customer service straight away.
| REASON CODE | |||
| 1 | Wrong size | 3 | Item not as described |
| 2 | Change of mind | 4 | Other (please note in comment section) |