SHIPPING & DELIVERY

FREE SHIPPING & FREE RETURNS ACROSS AUSTRALIA

Enjoy free delivery Australia-wide on ANY online purchase at POLITIX. No minimum order, no worries.
 

Change of mind? Return your online order by post free of charge, within 14 days of receiving it. Conditions apply, so see the Returns Page for our full policy.

Find more about our AUSTRALIA delivery here:

 

DELIVERY TIME

Delivery Service Estimated Delivery Time Delivery Cost

Metro Express Delivery

(Syd & Melb metropolitan areas only)

Estimated Delivery Time

1-3 business days* 

Delivery Cost

FREE any order,
no minimum purchase

Australia Express Delivery

(includes Rural & Remote areas)

Estimated Delivery Time

2-4 business days* 

Delivery Cost

FREE any order,
no minimum purchase

**Peak Periods & Public Holidays

(e.g. Easter, Christmas &
Special Sales)

Estimated Delivery Time

4-8 business days*

Delivery Cost

FREE any order,
no minimum purchase

Free delivery Australia-wide. Express to your door. No minimum order.

Our business days are Monday - Friday, 9am - 5pm AEST. Excluding Victorian Public Holidays.

Track your order
  1. Place your order and you’ll receive an Order Confirmation email. High fives, we’ve got your order and we’re working on it. If you haven't received this, please check your junk mail.
  2. Once we process and dispatch your order, we’ll send you a Shipping Confirmation email along with your Tracking Number.
  3. After you receive your Tracking Number, your order is on its way. Use your Tracking Number to track your parcel with our Australia-wide delivery partner StarTrack.
Wait times may be longer than usual

These are exceptional times. We're committed to keeping our staff, customers and community safe, so we ask you to be kind and patient as wait times may be longer than usual. Please allow up to 7 business days on top of the usual estimated delivery time.

Life feels upside-down right now, but we've got your back for every life occasion, as we've always done since 1975. Whether it's looking sharp from the waist up on your Zoom calls, or to impress that special someone from 1.5 meters away.

Australia, together, we got this.

Need something for the weekend?

If you've left things last minute, contact your nearest Politix store for a quick fashion fix. Our in-store stylists are ready to help.

 

Do I need to be home?

Yes, but if nobody's home the courier will leave a card with pick up instructions.

Please note during this time, there will be contactless delivery.

 

Can I get delivery to my work?

Yes, but you MUST include the company name when filling out your delivery address. Do not leave the company field blank, otherwise the courier will not deliver to your work address

 

Can I pick up in store?

Yes - You may pick up your order in store.

However, Click & Collect is available at all other stores Australia wide (excluding David Jones)

4 Easy steps for Click and Collect

1. Select your item: Select your item and make sure it's available for Click and Collect
2. Checkout: Add to cart and select Click and Collect during checkout
3. Ready for pickup: Wait to hear from us that your order is ready
4. Collect in-store: Collect your order in-store and look sharp!

Items missing in my parcel - Split Shipment

To ensure all your items arrive in a timely fashion, we may split your order into multiple shipments. If your online parcel is smaller than you expected, this means you are receiving a split shipment. But don't worry, nothing has been forgotten. The rest will arrive in separate deliveries

 

FLAT-RATE SHIPPING AROUND THE WORLD

Over 25 destinations. Easy flat-rate delivery. 

Need to return outside of AU? Contact us within 30 days of receiving your online order to arrange a credit note or refund (exchange unavailable, orders will be refunded upon return). Conditions apply.

Find more on our INTERNATIONAL delivery here:

Countries we deliver to

Our international shipping service delivers to:
Countries Delivery Cost

Countries

Asia: Bangladesh, Bhutan, Cambodia, People's Republic China, Hong Kong, India, Indonesia, Japan, Republic of Korea, Lao People's Democratic Republic, Macau, Malaysia, Maldives, The Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam.

$25 flat rate delivery

Countries

Oceania & South Pacific: Cook Islands, Fiji, New Caledonia, New Zealand, Papua New Guinea, Samoa, Solomon Islands, Tahiti.

$25 flat rate delivery

Countries

Canada

$40 flat rate delivery

Please note the international delivery fee excludes taxes and duties.

For New Zealand shipping click here for details.

If your country is not listed, don’t be sad. We’re currently working on expanding our International shipping service and hope to deliver to you real soon.

Tax and Duties

Please note the international delivery fee excludes taxes and duties.

Your country of delivery may have taxes and duties on goods. Unfortunately, there’s no standard and charges may vary widely from country to country.

This means that you may need to pay taxes and import duties on your order, which may be applied by customs at the destination country. As such, we cannot calculate or predict what these charges are and cannot take responsibility for taxes and duties you may incur.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from making the order as a "gift", even if the order is placed in the intention of sending to a gift recipient.

For more information on taxes, duties and customs regulations, we recommend that you contact your local customs office directly.

How to Track Your International Order
  1. Place your order and you’ll receive an Order Confirmation email. High fives, we’ve got your order and we’re working on it. If you haven't received this, please check your junk mail.
  2. Once we process and dispatch your order, we’ll send you a Shipping Confirmation email along with your Tracking Number.
  3. After you receive your Tracking Number, your order is on its way. Use your Tracking Number to track your parcel with our International delivery partner DHL.
International Delivery Time

Delivery times vary between countries. You can refer to our delivery partners DHL for an estimated delivery time to your country.