SHIPPING & DELIVERY

FREE SHIPPING FOR POLITIX PLUS MEMBERS

Enjoy free delivery Australia-wide on ANY online purchase when you join POLITIX Plus. To join today, click here

A $9.95 shipping fee applies across all orders online for non POLITIX Plus members.

Change of mind? Return your online order by post free of charge, within 30 days of receiving it. Conditions apply, so see the Returns Page for our full policy.

Find more about our AUSTRALIA delivery here:

DELIVERY TIME
Delivery Service Estimated Delivery Time Delivery Cost

Standard Delivery

Estimated Delivery Time

2-7 business days* 

Delivery Cost

FREE delivery for POLITIX Plus members.

$9.95 for non POLITIX Plus members

**Peak Periods & Public Holidays

(e.g. Easter, Christmas &
Special Sales)

Estimated Delivery Time

7-10 business days*

Delivery Cost

FREE delivery for POLITIX Plus members.

$9.95 for non POLITIX Plus members


*Please note that during our sale/promotional events, delivery may be longer than the specified times above.

*Our business days are Monday - Friday, 9am - 5pm AEST. Excluding Victorian Public Holidays.

Track your order
  1. Place your order and you’ll receive an Order Confirmation email. High fives, we’ve got your order and we’re working on it. If you haven't received this, please check your junk mail.
  2. Once we process and dispatch your order, we’ll send you a Shipping Confirmation email along with your Tracking Number.
  3. After you receive your Tracking Number, your order is on its way. Use your Tracking Number to track your parcel with our Australia-wide delivery partner StarTrack.
Need something for the weekend?

If you've left things last minute, contact your nearest POLITIX store for a quick fashion fix. Our in-store stylists are ready to help.

Do I need to be home?

Yes, but if nobody's home the courier will leave a card with pick up instructions.

Can I get delivery to my work?

Yes, but you MUST include the company name when filling out your delivery address. Do not leave the company field blank, otherwise the courier will not deliver to your work address

Can I pick up in store?

We are currently undergoing some system upgrades to bring you an even better customer experience. During this time, our Click and Collect service and in-store locator will be unavailable. In the meantime, you can still shop in-store or place an online order for delivery. We apologise for the inconvenience caused during this time.

Items missing in my parcel - Split Shipment

To ensure all your items arrive in a timely fashion, we may split your order into multiple shipments. If your online parcel is smaller than you expected, this means you are receiving a split shipment. But don't worry, nothing has been forgotten. The rest will arrive in separate deliveries

FLAT-RATE SHIPPING AROUND THE WORLD

Over 25 destinations. Easy flat-rate delivery. 

Need to return outside of AU? Contact us within 30 days of receiving your online order to arrange a credit note or refund (exchange unavailable, orders will be refunded upon return). Conditions apply.

Find more on our INTERNATIONAL delivery here:

Countries we deliver to

Our international shipping service delivers to:
Countries Delivery Cost

Countries

New Zealand: Click here to view shipping details.

Free shipping for orders over $100

Countries

Asia: Bangladesh, Bhutan, Cambodia, People's Republic China, Hong Kong, India, Indonesia, Japan, Republic of Korea, Lao People's Democratic Republic, Macau, Malaysia, Maldives, The Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam.

$25 flat rate delivery

Countries

Oceania & South Pacific: Cook Islands, Fiji, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Tahiti.

$25 flat rate delivery

Countries

Canada

$40 flat rate delivery

Please note the international delivery fee excludes taxes and duties.

If your country is not listed, don’t be sad. We’re currently working on expanding our International shipping service and hope to deliver to you real soon.

Tax and Duties

Please note the international delivery fee excludes taxes and duties.

Your country of delivery may have taxes and duties on goods. Unfortunately, there’s no standard and charges may vary widely from country to country.

This means that you may need to pay taxes and import duties on your order, which may be applied by customs at the destination country. As such, we cannot calculate or predict what these charges are and cannot take responsibility for taxes and duties you may incur.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from making the order as a "gift", even if the order is placed in the intention of sending to a gift recipient.

For more information on taxes, duties and customs regulations, we recommend that you contact your local customs office directly.

How to Track Your International Order
  1. Place your order and you’ll receive an Order Confirmation email. High fives, we’ve got your order and we’re working on it. If you haven't received this, please check your junk mail.
  2. Once we process and dispatch your order, we’ll send you a Shipping Confirmation email along with your Tracking Number.
  3. After you receive your Tracking Number, your order is on its way. Use your Tracking Number to track your parcel with our International delivery partner DHL.
International Delivery Time

Delivery times vary between countries. You can refer to our delivery partners DHL for an estimated delivery time to your country.