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It is possible that the information we collect from you would include your name and contact details, some personal details, or any other information that you will supply to us.
We also collect the following information that you may be unaware of such as:
- The name of the domain from which you access the internet
- The date and time you access our site
- The internet address of the website from which you linked directly to our site
By using the politix.com.au site, you are consenting to the collection of information by www.politix.com.au
To make it easy for you to deal with us and provide you with a more personal and consistent experience, we may exchange your personal information with service providers engaged to assist us. These type of companies specialize in data processing, data analysis, payment gateways, business consulting, email marketing, research, security, and mailing services, payment cards and insurance.
Any information that we no longer require is destroyed securely.
An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
You may review and change your personal information related to your use of our online site. To access your information, simply click login to your Politix Account at www.politix.com.au and click “Edit my details”. If you would like to know what information we hold about you please contact us.
If you discover that there is an error or information is missing, update your details online by clicking “Edit My Information” on your Politix Account page. We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.
Protecting your personal and order information is a priority at POLITIX.
We want you to be able to order from politix.com.au with total confidence, so we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology. Our On-line Ordering system uses the industry standard for encryption technology, to protect your online order information.
SSL encrypts all information including your credit card and all personal information passed from you to politix.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
Browse the website for items that are of interest to you, and then follow the below process and functionalities.
Select the size, quantity and colour of the item and add to bag.
Your shopping bag
You can update your item quantity by changing the numbers in the quantity section and click on “update your bag”. If you are not happy with the item selected, simply click on “edit” or “remove” to update your order.
Once you are happy with your order, click on CHECKOUT, then enter your details in the following sections
Yes, only if it is an exchange. You must exchange any goods within 14 days of your initial purchase. Please choose carefully.
Refer to our Returns policy here
Our quality control team inspect all orders to ensure the goods you receive meet our quality standards. However, if you do receive a faulty or damaged item/s please contact us to arrange a free replacement delivery. Politix will accept the return of faulty goods within 14 days of receipt.
Please refer to our Returns policy here
If goods are lost or damaged in transit, please contact us within 7 working days of placing your order so we can investigate.
We accept the following methods of payment VISA, MASTERCARD, DINERS, and AMEX
We are here to help. Please contact us and we will do our best to get you sorted.
Yes, the item may still be available. contact us and we will endeavor to find the item for you.
We offer FREE delivery for all orders within Australia. Your order will take between 1 – 2 business days from the time we dispatch your order. Rural and remote areas may take longer (3 – 5 days).
You will receive a confirmation email with your shipping tracking number once your order is sent. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.
We do. We now offer delivery to the following countries at a flat rate of $25AUD:
People's Republic China
Republic Of Korea
Lao People's Democratic Republic
Papua New Guinea
|The Philippines |
And at a flat rate of $40, we can delivery to Canada.
Please note, International delivery costs do not include duties or taxes, which may be applied by customs at the destination country. For more information on taxes, duties and customs regulations please contact your local customs office directly.
You can check the status of your order by calling 1300 865 547 and providing your shipping number.
The shipping number is located on the shipping confirmation email sent to you. Having trouble? contact us
We are here to help. Please contact us on 1800 POLITIX and we will assist you with any issues you may have.
Unfortunately at this stage we are not able to redeem gift vouchers online.
Unfortunately we do not deliver to PO BOX addresses or parcel lockers at this time
Simply email us at firstname.lastname@example.org within 14 days of purchase to arrange an International exchange.
Please note that exchange postage costs are at your own expense. Goods are your responsibility until they reach our warehouse, so make sure it’s packed properly and obtain a tracking ID when posting.
Please address any exchanges to:
18 Ellis Street
South Yarra, VIC, 3141
ParcelPoint is a trackable returns service costing just $6.50. ParcelPoint offers over 800+ locations across Australia, including convenience stores, pharmacies and newsagencies which are open 7 days till late for your convenience.
You can use Parcel Point if you wish to exchange your Politix online order in 3 simple steps. Find out more details here.